Doctors Grand Plaza

Myhealth Doctors Grand Plaza is a Mixed Billing Medical Centre conveniently located at the Coles entry of Grand Plaza Shopping Centre in Browns Plains.

This centre was purpose built in 2019 and strives to offer medical care of a high standard within the modern facilities. Our team pride themselves in providing a friendly, convenient, accessible and professional service to all our patients.

We are an appointment based practice, accepting walk-ins in emergency situations only as assessed via our triage guidelines. Online appointment booking is available and encouraged via the website or the MyPractice app. Our friendly staff can also book your appointments via phone where required.

We have two phone numbers, and we encourage patients to save both under our ID in their phones to be sure you don’t miss a call from us. The numbers are: (07) 3063 3298 or (07) 3809 4555.

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MIXED BILLING FROM 1ST JULY 2022
All patients aged 16years and under will continue to be bulk billed with a valid Medicare card.
All patients aged over 65years with a valid pension card will continue to be bulk billed with a valid Medicare card.
All patients aged between 17 and 64 with a valid pension card will continue to be bulk billed with a valid Medicare card.
Care Plan visits, Health assessments and Excisions will continue to be bulk billed.
All patients outside these categories and all patients on a Saturday regardless of age or pension status will be privately billed.

The Gap fee or ‘Out of pocket’ amount will be $15 for all visits; however, due to Medicare Legislation the entire invoice amount must be paid on the day and the Rebate claimed back.

In most cases we can automatically claim back the rebate for you via Easy claim (immediate payment into your bank account via your Debit card) or online claiming (this may take a few days to process the claim back to your Medicare linked bank account).

Medicare has not increased in line with inflation for many years despite rising running costs for surgeries. More recently costs have increased dramatically with the impact of Covid on how surgeries operate for the safety of all. This has lead to Bulk Billing for all patients to not be a viable ongoing option for practices.

We believe that we offer a thorough and caring service to you, our valued patients, we do not believe in 5-minute medicine and to be able to continue to provide this level of supportive service we must implement a subsidy to the Medicare provided rebate.

ALLIED HEALTH & SPECIALISTS
Allied Health & Specialists services must be booked by calling reception on 3809 4555, there are no online bookings for these services.

WAIT LISTING
We do offer wait-listing for cancellations, so we appreciate as much notice as possible if you can’t attend your booked appointment. With notice we can then offer the time to someone who is waiting for more timely care.

It is very disruptive for doctors, staff and other patients when someone does not turn up for their booked appointment. This also increases waiting times for patients needing to see the doctor.

Please be considerate as one day it may be you needing a more timely appointment.

Patients with multiple missed appointments will face restrictions on their booking ability or loss of Bulk Billing rights.