Announcement
Important Update: Change in Patient App
We wish to inform you that our practice will no longer be utilising the MyPractice App for patient interactions. Should you have any questions or require further assistance, please feel free to contact us directly.
For additional information, please refer to the comprehensive FAQ list available here.
Starting January 2nd, 2024, our gap fee will increase to $35.
We will continue to bulk bill the following:
- Kids under 16
- People with a pension card
- Health care cardholders
- Commonwealth senior cardholders
For patients aged 16 to 65, a gap fee of $35 will be applicable. We appreciate your understanding in this regard.
From 1st March 2024, all patients over 65 without a concession card will be charged a gap fee of $21.35. Any patients over 65 who have a concession card will continue to be bulk billed.
MyMedicare Enrolment
MyMedicare enrolment starts now. Enrol with our centre today. Click here.
About Myhealth Southland Medical Clinic
Myhealth Southland is a fully accredited, mixed billing general medical practice which has served the local community for many years. Our practice is strongly committed to providing the highest standard of medical support to our patients with compassion, courtesy and confidentiality.
Our Services
Our doctors and practice offer a broad range of services which encompass both in-person and telehealth consultations. You may click on each doctor’s photo to see their profile which includes their specific interests and services they are able to provide.
New Services
- Acupuncture: (Dr Anna Tai)
Acupuncture is most commonly used to treat pain, increasingly it is being used for overall wellness, including stress management. Make an appointment to see Dr Anna Tai to discuss if acupuncture would be able to assist you with a wide range of issues.
- Skin Care Advice & Aesthetic Treatments: (Dr Raman Sibia)
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- LED (Light therapy treatment) - Promotes skin rejuvenation, reduces inflammation, and accelerates the healing process for a brighter, more youthful complexion. LED light therapy is also great in fighting active acne & rosacea as well as scarring.
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- Anti-Aging Injections, Dermal filler, cheek filler and lip filler. Reduce wrinkles and softens expression lines. Anti-aging injections are a safe, effective, non-invasive treatment which relaxes the muscles, removing frown lines, so your skin looks smoother and helps you look and feel more confident.
- DermaPen (Skin Needling) - assists in plumping out fine lines, wrinkles and acne scarring. Encourages organic collagen renewal and regeneration response. If you are looking to rejuvenate and plump up your skin, DermaPen skin needling could be the right treatment for you.
- Skin Care Advice & ASAP products: Discover authentic skincare expertise as Dr Raman understands what is important to you and your unique skin.
- ASAP Products available for purchase. Proudly 100% Australian made and owned. ASAP skin products are Australia's number once cosmeceutical skin care range.
Southland Medical Services
The team of GPs at Southland Myhealth Medical Clinic can help with many common health issues and symptoms. If you don't see what you need, just give us a call and we'll schedule an appointment for you.
General Health
- Asthma
- Chronic Disease Management
- Diabetes
Children's Health
- Childhood Vaccinations
- Health Assessments
Corporate/Occupational Health
- Workcover and Injuries
Immunisations
- Covid Vaccination
Medicals
- Insurance
Men's Health
- Erectile Dysfunction
- Prostate Checks
Skin
- Cosmetic Medicine
- Minor Surgical Procedures
- Skin Lesion and Cancer Removal
Services
General Health
- Asthma
- Chronic Disease Management
- Diabetes
- Geriatric Medicine
- Heart Health
- Mental Health
- Pathology
- Sexual Health
- Weight Management
Children's Health
- Childhood Vaccinations
- Health Assessments
Corporate/Occupational Health
- Workcover and Injuries
Immunisations
- Covid Vaccination
Medicals
- Insurance
Men's Health
- Erectile Dysfunction
- Prostate Checks
Skin
- Cosmetic Medicine
- Minor Surgical Procedures
- Skin Lesion and Cancer Removal
Women's Health
- Antenatal Care
- Menopause Management
Pricing/Fees
From 1st July 2022, we have moved to become a mixed billing practice. We still bulk bill children under 16, pension card holders and health care card holders. All other patients pay a ‘gap fee’ of $35.00
From 1st March 2024, all patients over 65 without a concession card will be charged a gap fee of $21.35. Any patients over 65 who have a concession card will continue to be bulk billed.
With the rising costs and limited Medicare rebates, it has become challenging to keep this clinic running. We have absorbed these costs for as long as we could, however, the practice must now make some changes.
All patients will be charged a fee for consultations. The exceptions are:
- children under 16
- pension card holders
- health care card holders
Summary of Most Common Fees
| Appointment Type | Item Number | Total Payments | Medicare Rebate | Out of Pocket Cost |
|---|---|---|---|---|
| Brief Consult | 3 | $54.60 | $19.60 | $35 |
| Standard Consult | 23 | $77.85 | $42.85 | $35 |
| Long Consult | 36 | $117.90 | $82.90 | $35 |
| Prolonged Consult | 44 | $157.15 | $122.15 | $35 |
| Telehealth Consult | 91891 | $77.85 | $42.85 | $35 |
***NOTE: ALL Saturday appointments will be charged the fees listed above (no bulk billing for any patients).
What is mixed billing?
Mixed billing means that most patients will now pay a ‘gap payment’ for appointments. A gap payment is an out-of-pocket cost that is the difference between the practice’s private fee and your Medicare rebate. Our gap fee is $35.
When will bulk billing still apply?
Access to healthcare is very important to us. Therefore certain patients will continue to be bulk billed. (see exceptions above). Chronic disease care plans, mental health care plans, covid and flu vaccine will continue to be bulk billed.
How will the fee be processed?
You will be charged the full consultation fee to your credit or debit card at the end of your appointment.
Medicare Card Holders: We can electronically process your Medicare rebate on your behalf. The rebate should appear in your bank account within 1-2 business days. If you have a debit card, we can process your payment through ‘easy claim’ and you will receive the rebate instantly. The gap fee is $35.
OSHC Card Holders: You will be charged the full consultation fee and given a tax invoice and proof of payment. You will then need to lodge this with your insurer. The gap fee is $35.
Please note: All Saturday appointments will be charged the full consultation fee (as above) with the $35 gap – there are no exceptions on a Saturday.
We are committed to maintaining and improving the quality of healthcare we provide. In order to protect the sustainability of the practice, we need to make this change. We cannot thank you enough for your ongoing support to our practice – in the past and into the future as we make this transition.
Southland Doctors
(5)
Allied Health & Specialists
(2)
Additional Information
Opening hours
| Monday | 09:00 AM - 05:30 PM |
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 12:00 PM |
Where we're located
Shop 2051/2, Westfield Southland 1239 Nepean Highway Cheltenham VIC 3192
Are You Looking for a New Cheltenham Medical Facility?
Welcome to Myhealth at the Westfield Southland shopping centre in Cheltenham. Offering the highest standards of medical services and care, we are an inclusive-for-all medical centre. We believe that everyone should be able to access high quality health care and are passionate about delivering a high standard of care and treatment to every patient. We cover men's health, women's health and children's health, offering a range of services from general health to immunisations, corporate and occupational health to skin concerns and much more. Read More
A Cheltenham Medical Centre That You Can Rely On
When it comes to the health of you and your family, you shouldn't leave anything to chance. You need a reliable, trustworthy GP in Cheltenham that will be there when you call. That's exactly what you get here at Myhealth. Whether you are calling for a routine check-up or an emergency appointment, we are here. And we understand the commitments and time constraints of the medical centre's patients which is why we our open hours can be viewed at the top of this page.
Located conveniently in Westfield Southland shopping centre, we are accessible by both road and rail so you can access your appointments without stress. Equipped with the latest technologies, you are in safe hands with the team at our Southland medical centre. With our knowledgeable and experienced team of GPs, nurses, pathology collectors, physiotherapists, psychologists, dietitians, podiatrists, dentists, and radiologists within the Myhealth community, we are able to provide comprehensive care for the community.
Myhealth is a Leading Health Provider in Australia
Since its inception in 2007, Myhealth has grown into one of the largest shopping centre-based medical operators in the country. Striving to create a medical community where both Doctors & patients can thrive, we are an inclusive organisation that treats every patient with the highest level of care and compassion. The health of you and your family is important to us. This alongside a passion for the industry is what drives Myhealth to continuously offer high-quality services and strive for growth.
In order to keep the patient experience as seamless as possible, the MyPractice app is available to download. Myhealth patients can access prescriptions, referrals, results, certificates and more. And booking an appointment with a Myhealth GP couldn't be easier. Book and manage both your face-to-face and telehealth appointments directly through the app at any time.
How to Register as a New Patient with a Southland GP
Currently accepting registrations from new patients, you'll be up and running with us in no time. Simply click on the new patient registration link, follow the prompts and input your details. Once processed, you'll be able to book an appointment with a GP without delay by simply giving us a call or hitting ‘BOOK' online.
Want to learn more about appointments, fees, results, referrals and more? Visit the patient information page or get in touch to speak to the Cheltenham team. We also have Myhealth clinics in Eltham and Ringwood.
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