Important Update: Change in Patient App
We wish to inform you that our practice will no longer be utilising the MyPractice App for patient interactions. Should you have any questions or require further assistance, please feel free to contact us directly.
For additional information, please refer to the comprehensive FAQ list available here.
New Extended Hours!
We’re excited to announce that we are now open until 9:00 PM on THURSDAY and FRIDAY!
After hours doctors:
- Dr. Huey Loke (English, Mandarin, Cantonese)
- Dr. Dan Tran (English, Vietnamese)
新的延长营业时间!
很高兴地宣布,我们每周四和周五营业至晚上9点!
夜班医生:
- Dr. Huey Loke(普通话,粤语,英语)
- Dr. Dan Tran(越南语,英语)
**BILLING UPDATES - Effective 1st JULY 2024 **
Due to costs rising and Medicare rebates are limited, our clinic will move to a Mixed Billing model as follows:
All weekday (9:00 am – 5:15 pm) appointments incur a $30 gap fee. This includes face to face and Telehealth appointments.
All After hours - Thursday & Friday from 5:30 pm – 9:00 pm and Saturday appointment incur a $40 gap fee.This includes face to face and telehealth appointments.
We will continue to bulk bill the following Medicare patients from Monday to Friday (9:00 am – 5:15 pm) only
- Children under 16 years of age
- Pensioner Card holders
- Healthcare Card holders
- Commonwealth Seniors Health Card
(All NEW patients from the above patient groups incur a once-off gap fee on their 1st visit).
**收費調整 2024年7月1日起生效 **
由於經營成本上漲及有限的醫保回贈,本診所將改變收費模式。
所有周一至周五 會面需額外自費$30 (包括面診及電話問診)
所有夜診服務–周四和周五下午5:30 至晚上9:00 及星期六的預約需額外自費$40 (包括面診及電話問診)
我們將繼續維持以下國民醫保卡 (Medicare) 周一至周五的醫保資助 (只限早上9時至下午5:15的預約)
- 16歲以下兒童
- Commonwealth Seniors Health Care/Pensioner Card & Healthcare Card持有人
(所有新病人包括以上人士亦需於第一次面診時自費)
MyMedicare Enrolment
MyMedicare enrolment starts now. Enrol with our centre today. Click here.
請即登記我們的診所在你的MyMedicare計劃 Click here.
For the following services, please book with our designated doctors:
Q Fever Vaccination - Dr Frank Ng (Please call to make booking)
Yellow Fever Vaccination - Dr Frank Ng, Dr Shinta Tjandra (Please call to make booking)
Workers’ Compensation, Motor Accident Insurance (TAC) - Dr Shinta Tjandra, Dr. Lydia Sin & Dr. Dan Tran (Please call to make booking)
New Patient Registration
- Please complete your registration form
- Please provide photo ID, medicare card or insurance details during your first visit
About Myhealth Box Hill Medical Clinic
Myhealth Box Hill Medical Centre offers a professional, friendly and family-oriented service. We are committed to providing the highest level of medical care using well accepted and modern treatments and technologies. Our clinic is conveniently located inside the Box Hill Shopping centre, close to Woolworths, Coles and with direct access from Carrington St. We have Mandarin and Cantonese speaking doctors.
Myhealth Box Hill 醫療中心以仁心仁術提供專業,友善及優質的醫療服務。我們設置先進的儀器 使診斷更準確完善。 本診所位於 Box Hill Central 購物中心,毗鄰 Woolworths, Coles。我們有能說普通話及廣東話的醫生。
Myhealth Box Hill provides the following services Dietitian, Physiotherapist, Diabetes Educator and Geriatrician.
Myhealth Box Hill診所亦提供以下服務: 營養師、物理治療師、糖尿病教育者及老年專科。
We don’t offer any appointments NOT related to medical purposes such as: 我們不會提供以下服務:
• Certifying a copy of a document 文件認証
• Statutory declaration 法定聲明
• Signing for as a referee 推薦人簽署
Box Hill Medical Services 診所服務
The team of GPs at Box Hill Myhealth Medical Clinic can help with many common health issues and symptoms. If you don't see what you need, just give us a call and we'll schedule an appointment for you.
General Health 一般健康
- Chronic Disease Management 慢性疾病護理
- Diabetes 糖尿病
- Geriatric Medicine 老年健康
Children's Health 兒童健康
- Childhood Vaccinations 小童防疫注射
- Health Assessments 身體檢查
Corporate/Occupational Health 工作相關健康
- Workcover and Injuries 工傷保障
Immunisations 疫苗注射
- Covid Vaccination 新冠疫苗
- Q Fever Vaccination Q 熱疫苗
- Travel Vaccinations 旅遊疫苗
Medicals 醫療
- Insurance 保險
Men's Health 男士健康
- Erectile Dysfunction 性功能障礙
- Prostate Checks 前列腺檢查
General Health 一般健康
- Chronic Disease Management 慢性疾病護理
- Diabetes 糖尿病
- Geriatric Medicine 老年健康
- Heart Health 心臟健康
- Mental Health 精神健康
- Pathology 驗血服務
- Preventative Health 預防保健
- Sexual Health 性健康
- Weight Management 體重管理
Children's Health 兒童健康
- Childhood Vaccinations 小童防疫注射
- Health Assessments 身體檢查
Corporate/Occupational Health 工作相關健康
- Workcover and Injuries 工傷保障
Men's Health 男士健康
- Erectile Dysfunction 性功能障礙
- Prostate Checks 前列腺檢查
Immunisations 疫苗注射
- Covid Vaccination 新冠疫苗
- Q Fever Vaccination Q 熱疫苗
- Travel Vaccinations 旅遊疫苗
- Yellow Fever Vaccination 黃熱病疫苗
Medicals 醫療
- Insurance 保險
Musculoskeletal 肌腱
- Sports Medicine 運動醫學
Skin 皮膚
- Skin Cancer Checks 皮膚癌檢查
- Skin Lesion and Cancer Removal 皮膚病變及癌細胞去除
Women's Health 女士健康
- Menopause Management 更年期調理
- IUD 避孕環
- Implanon 皮下埋植避孕
- Antenatal Care 產前護理
Pricing/Fees
Important Changes to Billing Policy (Effective 1st July 2024)
Medicare Card /Oversea Student Health Cover (OSHC) Holder
All weekday (9:00 am – 5:15 pm) appointments incur a $30 gap fee. This includes face to face and Telehealth appointments.
All After hours - Thursday & Friday from 5:30 pm – 9:00 pm and Saturday appointment incur a $40 gap fee. This includes face to face and telehealth appointments.
Commonwealth Seniors/Pensioner/Healthcare card holders and children under 16 will continue to receive bulk billing on weekdays (9:00am – 5:15pm).
(All NEW patients from the above patient groups incur a once-off gap fee on their 1st visit).
Non Medicare and Non OSHC Health Cover
Monday to Saturday
Standard Consult: $90
Long Consult: $130
Prolonged Consult: $170
Workcover / TAC(Transport Accident Commission)
GAP FEE apply to all TAC and Workcover consultations including Face to Face and Telehealth.
Summary of Most Common Fees
Monday – Friday (9am – 5:15pm) 星期一至五(9am – 5:15pm)
Consult Type |
MBS Item |
Duration |
Total Fees |
Medicare/OSHC Rebate |
Out of Pocket |
Standard |
23 |
< 20 mins |
$72.85 |
$42.85 |
$30.00 |
Long |
36 |
> 20 mins & < 40 mins |
$112.90 |
$82.90 |
$30.00 |
Extra long |
44 |
> 40 mins & < 60 mins |
$152.15 |
$122.15 |
$30.00 |
Prolonged |
123 |
> 60 mins |
$227.90 |
$197.90 |
$30.00 |
Thursday, Friday (After 5:30pm) & Saturday 星期四、五(5:30pm 後)、星期六
Consult Type |
MBS Item |
Duration |
Total Fees |
Medicare/OSHC Rebate |
Out of Pocket |
Standard |
23/5020 |
< 20 mins |
$82.85/95.80 |
$42.85/$55.80 |
$40.00 |
Long |
36/5040 |
>20 mins & < 40 mins |
$122.90/135.70 |
$82.90/$95.70 |
$40.00 |
Extra long |
44/5060 |
> 40 mins & < 60 mins |
$162.15/174.20 |
$122.15/$134.20 |
$40.00 |
Prolonged |
123/5071 |
> 60mins |
$237.90/267.95 |
$197.90/$227.95 |
$40.00 |
What is mixed billing?
Mixed billing means that most patients will be paying a “gap fee” for their appointment. The gap fee is an out of pocket between Medicare rebate and our practice’s fee.
How will the fee be processed?
You will be charged the full amount of consultation fee to your credit or debit card at the end of your consultation. We then, process your Medicare Rebate on behalf of you electronically. The rebate should appear in your bank account within 1-2 business days.
Alternatively, please bring your debit card with you on your visit and we can process your rebate on the spot.
Please make sure you have provided your updated Medicare details and sufficient fund in your account.
Cancellation Policy
No-Show Policy
No show fee for any GP/Allied health appointment that is not cancelled at least 2 hours prior to the appointment: $30
Box Hill Doctors
(12)Dr Frank Ng
MBBS(Hons), BMedSci, MPH&TM, FRACGP, FACRRM, FARGP, DRANZCOG Advanced, Dip.Child Health
Male
Dr Irene Tan
MBBS, FRACGP
Female
Dr Janice Louey
MBBS, BMedSci, MPH&TM, FRACGP
Female
Dr Huey Loke
MBBS, FRACGP
Female
Afterhours 6-9PM Available
Dr Qing Yi
MBBS, FRACGP, MPH, DCH
Female
Dr Shinta Tjandra
MBBS, MMED. (PAEDIATRICS), FRACGP
Female
Dr Andrew Rumanang
MD, FRACGP
Male
Dr Esther Ko
MBBS, FRACGP, DCH
Female
Dr Hui-Wen Tina Teng
MB BCh BAO, BAppSc (Chinese Medicine/Human Biology), BBiomedSc, FRACGP
Female
Dr Chien-Che Lin
MBBS, BMedSci, FRACGP, FAChPM, Clin Dip Pall Med, DCH
Male
Dr Lydia Sin
MBBS, BMedSci, FRACGP
Female
Dr Dan H Tran
MBBS, BMedSc, FRACGP
Male
Afterhours 6-9PM Available
Allied Health & Specialists
(4)Additional Information
Opening hours
Monday | 09:00 AM - 05:30 PM |
Tuesday | 09:00 AM - 05:30 PM |
Wednesday | 09:00 AM - 05:30 PM |
Thursday | 09:00 AM - 09:00 PM |
Friday | 09:00 AM - 09:00 PM |
Saturday | 09:00 AM - 05:30 PM |
Special Hours
Thursday (19 Dec) | 09:00 AM - 05:30 PM |
Friday (20 Dec) | 09:00 AM - 05:30 PM |
Saturday (21 Dec) | 09:00 AM - 05:30 PM |
Sunday (22 Dec) | CLOSED |
Monday (23 Dec) | 09:00 AM - 05:30 PM |
Tuesday (24 Dec) | 09:00 AM - 05:30 PM |
Wednesday (25 Dec) | CLOSED |
Thursday (26 Dec) | CLOSED |
Friday (27 Dec) | 09:00 AM - 05:30 PM |
Saturday (28 Dec) | 09:00 AM - 05:30 PM |
Sunday (29 Dec) | CLOSED |
Monday (30 Dec) | 09:00 AM - 05:30 PM |
Tuesday (31 Dec) | 09:00 AM - 05:30 PM |
Wednesday (1 Jan) | CLOSED |
Monday (2 Dec) | 09:00 AM - 05:30 PM |
Friday (3 Jan) | 09:00 AM - 05:30 PM |
Saturday (4 Jan) | 09:00 AM - 05:30 PM |
Where we're located
SP003 Box Hill Central 1 Main Street Box Hill, VIC, 3128
Our Myhealth Box Hill GP is located within the Box Hill Shopping Centre Mall, 1 Main Street, Box Hill, Vic, 3128. The medical centre is convenient to access, with public transport links and parking available nearby. Read More
Welcome to Box Hill Medical Centre
Myhealth Box Hill medical centre offers a friendly and professional service, putting the needs of your family first. Our well-maintained facilities are designed to give you and your family access to modern treatment solutions. Our open days & hours can be viewed at the top of this page. Should any medical concerns arise outside of these hours, we offer after-hours service. You can access this by downloading the Medinet app (available from your app store), or by calling the National Home Doctors Service on 13 SICK (13 7425).
What Can You Expect from Box Hill Medical Centre?
Myhealth Box Hill doctors are fully accredited and able to assist with a wide range of medical issues. We are a family-oriented clinic and offer childhood vaccinations as well as medical check-ups. In addition, we're here to help with other general health problems, women's health, men's health, work/travel medical checks, and skin health as well as offer various immunisations (such as Yellow Fever, Q Fever, and others required for travel).
Alongside a team of experienced doctors, Myhealth Box Hill medical centre can offer services from allied health professionals. Amongst these, you'll find a physiotherapist, diabetes educator, dietician, geriatrician and orthopaedic surgeon.
If you have a health concern, please contact Myhealth Box Hill GP for an appointment.
As part of the Myhealth medical centre group, Myhealth Box Hill medical centre benefits from state-of-the-art facilities in a purpose-designed space. Doctors and allied health providers work closely together to give you professional quality care.
The Myhealth group opened its first medical centre in 2007. Since then, we've become the fastest-growing medical centre group in Australia. At Myhealth, our unwavering endeavor is to infuse positivity into both our professional environment and the experiences of our valued patients. We hold a strong conviction that this aspiration can be realised by maximising the potential of the accomplished GPs, culminating in the establishment of a medical community where everyone can thrive.
Register Your Family with Box Hill Medical Centre
Our professional and experienced Myhealth Box Hill doctors are here to help your family stay healthy. If you would like to register your family, please click the link for New Patient Registration. This will take you to a standard form, issued to all new patients. Please complete this form before your first appointment.
You can experience even more convenience in healthcare by using our online booking system. Myhealth also offers an app that helps you keep track of appointments, prescriptions and more. You can access the app by searching for the MyPractice app in the app store.
If you would like to make an appointment, or if you have any questions, please call the Myhealth Box Hill medical centre during office hours and our friendly team will be glad to help. We also have available appointments at Westall Medical Centre and Cranbourne Medical centre. Read Less