Frequently asked questions
Everything you need to know about Smith Collective Medical Centre
Announcement
Bulk Billing Update – Effective 1 November 2025
Starting 1 November 2025, our practice will bulk bill all Medicare-eligible patients for all consultations, including weekends.
Appointments and walk-ins welcome. (Subject to GP availability)
MyMedicare Enrolment
MyMedicare enrolment starts now. Enrol with our centre today. Click here.
About Myhealth Smith Collective Medical Clinic
Myhealth Smith Collective is a Bulk Billing practice located in the hub of Southport.
Our clinic prides itself on our welcoming, family friendly and inclusive environment. We also provide a diverse range of services as seen below.
Myhealth Smith Collective is highly accessible from the following locations:
- Gold Coast University Hospital
- Gold Coast Private Hospital
- Griffith University, Gold Coast Campus
- Griffith University Tram Station (Southport)
Please contact our friendly reception on 07 5689 2548 for more information.
Smith Collective Bulk Billing Doctors
(6)
Dr Anusha Pandith
MBBS, FRACGP, DCH
Female
Now taking new patients
Dr Dan Li
MBBS, FRACGP
Female
Now taking new patients
Dr Ying He
MBBS, FRACGP
Female
Now taking new patients
Dr Phin Lim
MBBS (London), MRACGP (UK) FRACGP, FAMAC, GP, Acupuncturist
Female
Specialised Acupuncture
Dr Vincent Ngo
MBBS (Sydney University), FRACGP, FAMAC GP, Acupuncturist
Male
Dr Vanessa Wong
MBBS, FRACGP
Female
Allied Health & Specialists
(1)Smith Collective Services
The team of GPs at Smith Collective Myhealth Medical Clinic can help with many common health issues and symptoms. If you don't see what you need, just give us a call and we'll schedule an appointment for you.
Select eligible medical services are now available to be bulk billed for all Medicare-eligible patients.
PLEASE NOTE: As some appointments require a nurse, if you do not see any of the following services when booking online, please call the clinic to book.
For all Care Plan, Mental Health Care Plan, Pre-Employment Medicals, Truck Safe Medical and Commercial Driver's License bookings, please call the clinic.
Children's Health
- Childhood Vaccinations
- Catch-up Vaccination
Corporate/Occupational Health
- Workcover and Injuries
- Uber Licence / Commercial Drivers Medical
- Pre-Employment Medical (excluding Audiometry)
- Truck Safe Medicals
Immunisations
- Influenza Vaccination
- Covid Vaccination
General Health
- Mental Health
- Pathology
- Preventative Health
- Health Assessments
- Physiotherapy
- Ear Irrigation
- Cryotherapy
- Wound Care
- Spirometry
- Overnight Holter Monitor
Musculoskeletal
- Acupuncture
Women's Health
- Antenatal Care
- Implanon Insertion & Removal
- Cervical Screening
- Removal of IUD
Pricing/Fees
Updated Billing Policy – In Line with the Medicare Universal Bulk Billing Initiative
From November 1, 2025 our billing policy has been updated to align with the new Medicare bulk billing initiative, providing Medicare-eligible patients the opportunity to access high-quality care with no out-of-pocket costs.
Please be sure to advise reception at the time of booking if you have a Health Care/Concession/Pension or DVA card, so we can add these to your files and avoid any unnecessary charges.
Whilst fees for Medicare-eligible patients can be bulk billed for many services, consultation fees are also outlined here to ensure transparency for all patients who choose the high-quality care at our clinic. If you have any questions, please don’t hesitate to speak with one of our friendly staff members.
Non-Attendance / Cancellation Policy
Non-attendance or cancellations made within 2 hours of the appointment will result in a 'DNA' (Did Not Attend) being recorded on the account. After two instances of DNA, a $50 cancellation fee will apply, and the patient will be unable to attend further appointments until the fee is paid.
Additional Information
Opening hours
(Times are based on the clinic’s local time)
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | CLOSED |
| Sunday | 9:00 AM - 1:00 PM |
| Monday | 8:00 AM - 5:00 PM |
Where we're located
Shop C4&C5 Smith Collective,
2 Nexus Way,
Southport, QLD, 4215
Socials
Follow us
Socials
Follow us
Are you a bulk billing clinic?
