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    Announcement

    Important Update: Change in Patient App

    We wish to inform you that our practice will no longer be utilising the MyPractice App for patient interactions. Should you have any questions or require further assistance, please feel free to contact us directly.

    For additional information, please refer to the comprehensive FAQ list available here.


    Update on Gap Fees for 65+

    Dear patients aged 65 and above, please note that effective June 1st, 2024, a gap fee of $30 will be applicable to your visits, unless you hold a valid Health Care Card or Pension Card. We appreciate your understanding and cooperation.


    MyMedicare Enrolment

    MyMedicare enrolment starts now. Enrol with our centre today. Click here.

    About Myhealth Fountain Gate Medical Clinic

    Welcome to Myhealth Fountain Gate, a Mixed Billing Medical Centre conveniently located at Shop 2014A Westfield Fountain Gate 25-55 Overland Dr Narre Warren.

     

    This purpose-built centre opened its doors in May 2016 and offers the highest standard of medical care with state-of-the-art facilities. We pride ourselves in offering a friendly, convenient, accessible and professional service to all our patients.

    Myhealth Fountain Gate is an accredited practice and is also an accredited GP registrar training facility.

    AUSTRALIAN CLINICAL LABS (PATHOLOGY) 

    Opening hours:
    Mon-Fri: 9 am-1 pm,
    Sat: 9-12 pm

    TELEHEALTH CONSULTATION
    To prepare for your telehealth consultation, please make sure you have downloaded the MyPractice App. This will allow you to access your results, referral letters, medical certificates and scripts after your consultation: mypracticeapp.com.au

    Fountain Gate Medical Services

    The team of GPs at Fountain Gate Myhealth Medical Clinic can help with many common health issues and symptoms. If you don't see what you need, just give us a call and we'll schedule an appointment for you.

     

    General Health

    • Asthma
    • Chronic Disease Management
    • Diabetes

    Children's Health

    • Childhood Vaccinations

    Corporate/Occupational Health

    • Pre-Employment Medicals
    • Workcover and Injuries

    Immunisations

    • Covid Vaccination
    • Q Fever Vaccination
    • Travel Vaccinations

    Medicals

    • Insurance
    • Pre-Employment Medicals

    Pricing/Fees

    Dear Valued Community,

    In order to continue providing quality health care services with rising costs, from 3rd January 2023, we are changing our fees and becoming a mixed billing centre. We are charging a gap fee of around $30-40.
    All payments are processed electronically, and if you provide a PHYSICAL DEBIT BANK CARD (with a linked bank account) we can process your MEDICARE REBATE instantly. Otherwise, you can either claim it online with the receipt provided or ask our receptionists to send it through the Medicare System (please allow 1 to 2 business days for the rebate to be processed by Medicare).


    PATIENT RESOURCES ON FEES

    NO OUT-OF-POCKET COST FOR THE FOLLOWING SERVICES

    Weekdays/Weekends

    • Patients of Aboriginal or Torres Strait Islander descent
    • Children under 16 years
    • Pension & Health Care Card holders
    • TAC / Workcover / DVA
    • Appointments for COVID infection & COVID vaccines
    • *Chronic Disease Management Care Plans and reviews
    • *Health Assessments

    * Eligibility check and booking with the practice nurse are required prior to care plans and health assessments.

    Appointment Type Fees to pay Rebate Out of Pocket
    23 (Standard Consult) $72.90 $42.90 $30.00
    36 (Long Consult) $112.90 $82.90 $30.00

    For patients without Medicare or valid private insurance, consultation fees start from $70.
    *Gap fees may not apply for a doctor or practice-initiated consult, which may include recalls, reviews, and under compassionate grounds solely at the discretion of the treating doctor.
    *GAP FEES APPLY TO ALL PATIENTS FOR ALL PROCEDURES. A consultation by the doctor who is performing the procedure is required prior.

    ZERO TOLERANCE POLICY
    We are a non-discriminatory, inclusive and caring clinic. We welcome everyone. We are dedicated to caring and helping everyone with respect and courtesy.

    However, our practice has a ZERO TOLERANCE policy towards any intimidating, aggressive or violent behaviour in the clinic.

    Cancellation Policy

    We have a Cancellation/Non-attendance policy for all appointments. A $30 Cancellation Fee applies if you do not cancel or reschedule at least 2 hours prior to your scheduled GP appointment. In order to be able to consult with a practitioner in future, this fee would need to be paid prior to the appointment. (Special Circumstances will be considered)

    A 24 hours notice is required for allied health (psychologist, physiotherapist, dietitian, exercise physiologist, podiatrist) and specialist appointments.

    Additional Information

    Opening hours

    Monday 09:00 AM - 05:30 PM
    Tuesday 09:00 AM - 05:30 PM
    Wednesday 09:00 AM - 05:30 PM
    Thursday 09:00 AM - 05:30 PM
    Friday 09:00 AM - 05:30 PM
    Saturday 09:00 AM - 02:00 PM

    Special Hours

    Tuesday (Melbourne Cup – 5 Nov) CLOSED

    Where we're located

    Shop 2014A Westfield Fountain Gate 25-55 Overland Dr Narre Warren

    Choose Fountain Gate Medical Centre for All Your Health Requirements

    Since first opening the doors of our purpose-built medical centre in May 2016, Narre Warren Medical Clinic has continually provided a professional and friendly service of the highest standard of medical care to all our patients. Fountain Gate Medical Centre uses the most up-to-date facilities available, and prides itself in being accessible to everyone as we are conveniently located at Shop 2014A, Westfield Fountain Gate, 352 Princes Hwy, Narre Warren VIC 3805. Read More

    Myhealth is the fastest-growing medical centre group operator in Australia, aiming at providing inclusive medical care for everyone in an all-inclusive environment. We believe we can provide our patients with the highest level of care through maximising the potential of the GPs. This is reflected in Myhealth Fountain Gate which not only is an accredited practice but is also an accredited GP registrar training facility, meaning we invest in the future of healthcare and training for all Doctors.

    Patient-Centric GPs In Narre Warren

    We believe in putting the patient first, and Narre Warren GPs treat all their patients with respect and empathy. At Narre Warren medical clinic you will find a compassionate and dedicated medical team of doctors and Allied health practitioners who are ready and willing to tackle your and your family's health requirements.

    Our open hours can be viewed at the top of this page. We also provide an after-hours service with the National Home Doctors Service, where you can call our after-hours care team on 13 SICK, 13 7425 should you need any assistance when our clinic is closed.

    We also provide a Telehealth consultation service, if for any reason you cannot physically come to the Fountain Gate doctors clinic, and we ask that you download the MyPractice App to allow this service to function. The MyPractice App also allows you to access all your medical records, results, medical certificates and prescriptions at any time that is convenient to you. 

    Healthcare Services Available at Myhealth Fountain Gate

    Aside from all your general health needs, Fountain Gate doctors can provide you with all vaccines, including those necessary for your children, and travelling, including yellow fever. We cover men's and women's health issues and can provide medicals for insurance purposes and pre-employment medicals. We can perform minor surgical procedures in-house, including skin lesions and cancer removals, and skin cancer checks.

    Our team of allied health specialists provide holistic care through their services including psychology, exercise psychology, dietitian and podiatrist care and advice. We also have an Australian Clinic Labs service for pathology.

    We look forward to welcoming you to Myhealth Fountain Gate.
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