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    Announcement

    Important Update: Change in Patient App

    We wish to inform you that our practice will no longer be utilising the MyPractice App for patient interactions. Should you have any questions or require further assistance, please feel free to contact us directly.

    For additional information, please refer to the comprehensive FAQ list available here.


    **BILLING CHANGES EFFECTIVE 1st July 2023** 

    Due to rising cost, limited Medicare rebate and overwhelming demand for our doctors’ appointments, we have made a decision to introduce mixed billing to this clinic effective on 01 July 2023 for all consultations.

    • $30 GAP FEE applies to all WEEKDAY consultations including Face to Face and Telehealth except Children age of 15 or under (Private Insurance Excluded), Pension Card Holders / DVA Card and Health Care Card Holders.
    • A $30 GAP FEE applies to WEEKEND and PUBLIC HOLIDAY consultations including Face to Face and Telehealth for ALL patients including concession card holders and children.
    • $40 GAP FEE is applicable for long consultations ≥ 20 minutes.

    COVID-19 Vaccines Now Available

    COVID-19 Pfizer Monovalent XBB.1.5 vaccines are now available. Please contact the clinic for more information.


    MyMedicare Enrolment

    MyMedicare enrolment starts now. Enrol with our centre today. Click here.

    About Myhealth Doncaster East Medical Clinic

    Myhealth Doncaster East is a high quality accredited brand new and modern medical centre, located inside The Pines Shopping Centre between Priceline & K-Mart. We pride ourselves in offering a friendly, convenient, accessible and professional service to all our patients.

    Please note that masks are still compulsory when visiting our practice.

    New patients and walk-ins are welcome.

    Zero Tolerance Policy

    We are a non discriminatory, inclusive and caring clinic. We welcome everyone. We are dedicated to care and help everyone with respect and courtesy.

    However, our practice has a ZERO TOLERANCE policy towards any intimidating or aggressive or violent behaviour in the clinic. Any person acting in an aggressive or intimidating manner in the clinic towards our reception or clinical staff or other patients will be asked to leave the premise immediately. We will also notify the police. Likewise, if any person acts in an aggressive or intimidating manner over the telephone, the telephone call will end immediately. We may also terminate future medical services and care arrangements with any such persons.

    Doncaster East Medical Services

    The team of GPs at Doncaster East Myhealth Medical Clinic can help with many common health issues and symptoms. If you don't see what you need, just give us a call and we'll schedule an appointment for you.

     

    General Health

    • Asthma
    • Chronic Disease Management
    • Diabetes

    Children's Health

    • Childhood Vaccinations
    • Health Assessments

    Corporate/Occupational Health

    • Pre-Employment Medicals
    • Workcover and Injuries

    Immunisations

    • Covid Vaccination
    • Influenza Vaccination
    • Travel Vaccinations

    Medicals

    • Pre-Employment Medicals

    Pricing/Fees

    • $30 GAP FEE applies to all WEEKDAY consultations including Face to Face and Telehealth except Children age of 15 or under (Private Insurance Excluded), Pension Card Holders / DVA Card and Health Care Card Holders.
    • A $30 GAP FEE applies to WEEKEND and PUBLIC HOLIDAY consultations including Face to Face and Telehealth for ALL patients including concession card holders and children.
    • $40 GAP FEE is applicable for long consultations ≥ 20 minutes.

     

    ***NOTE: Fees may vary slightly due to Medicare rebates which vary for certain items e.g., mental health care plans, mental health consults, antenatal consults and chronic disease management plans.

     
    We will continue to bulk bill all valid and existing Medicare children 15 years old and under as well as Pension card holders on weekdays. (Private Insurance excluded)

    Summary of Most Common Fees

    Appointment Type Item Number Total Payments Medicare Rebate Out of Pocket Cost
    Standard Consult 23 $72.85 $42.85 $30
    Long Consult 36 $122.90 $82.90 $40
    Prolonged Consult 44 $162.15 $122.15 $40
    Prolonged Consult (≥ 60mins) 123 $237.90 $197.90 $40
    Telehealth Consult 91891 $72.85 $42.85 $30

    Saturday after 1pm on
    Weekend and Public Holiday
    Consult
    Item Number Total Payments Medicare Rebate Out of Pocket Cost
    Standard Consult 5020 $85.50 $55.80 $30
    Long Consult 5040 $135.70 $95.70 $40
    Prolonged Consult 5060 $174.20 $134.20 $40
    Prolonged Consult (≥ 60mins) 5071 $267.95 $227.95 $40
    Telehealth Consult 91891 $72.85 $42.85 $30

    • What is mixed billing?

    Mixed billing means that patients will be paying a “gap fee” for their appointment. A gap payment out of pocket cost between Medicare rebate and our practice’s fee.

     

    • How will the fee be processed?

    You will be charged the full amount of consultation fee to your credit or debit card at the end of your consultation. We then process your Medicare Rebate on behalf of you electronically. The rebate should appear in your bank account within 1-2 business days.

     

    Alternatively, please bring your debit card with you on your visit and we can process your rebate on the spot.

    Please make sure you have provided your updated Medicare details and have sufficient funds in your account.

    Cancellation and No Show Policy 

    GP/NP Appointment: 2 hours prior to the appointment – $30
    Allied Health Appointment: 24 hours prior to the appointment – $30

    Additional Information

    Opening hours

    Monday 09:00 AM - 05:30 PM
    Tuesday 09:00 AM - 05:30 PM
    Wednesday 09:00 AM - 05:30 PM
    Thursday 09:00 AM - 05:30 PM
    Friday 09:00 AM - 05:30 PM
    Saturday 09:00 AM - 03:00 PM

    Special Hours

    Tuesday (Melbourne Cup – 5 Nov) CLOSED

    Where we're located

    Shop 20, The Pines Shopping Centre, 181 Reynolds Road Doncaster East, VIC, 3109

    Welcome to Myhealth East Doncaster Medical Clinic 

    Myhealth Doncaster East Medical Clinic is located at Shop 20 in The Pines Shopping Centre. Our open days & hours can be viewed at the top of the page, offering a wide scope for patients to find an appointment that is convenient for them. For after-hours service, contact our after-hours care team on 13 SICK, (13 7425). Read More

    We also welcome both appointments and walk-ins, as well as providing Telehealth Consults. Please note that we have a cancellation and no-show policy stipulating a $30 fee for a no-show or cancelled GP/NP appointment 2 hours before the scheduled appointment and a $30 fee for a no-show or cancellation for Allied Health Appointment 24 hours prior to the appointment.

    Myhealth consistently aims to infuse happiness into both our work environment and the experiences of our patients. We hold the belief that realising the full potential of the GPs is the key to attaining this goal, ultimately leading to the creation of a medical community where everyone can flourish. Since then, we have now become a household name across Australia and Australia's swiftest-growing medical centre group. At Myhealth, your health matters. The doctors are unified by the same vision of compassion and high-quality care. We take pride in ensuring a professional and accessible service to every one of our patients. 

    Myhealth East Doncaster Medical Centre Offers an Extensive Range of Medical Services

    East Doncaster Medical Centre is a brand new, purpose-built centre with state-of-the-art facilities which offers inclusive medical care of the highest standards. We provide a comprehensive range of services covering children's health such as childhood vaccinations and health assessments, and general health including a range of services like heart health, diabetes, mental health and pathology, immunisations for travel, and men's and women's health to name a few. 

    Not only can patients access a Myhealth Doncaster GP who is dedicated to delivering the highest standard of care, but they can also access other allied health and specialists such as podiatrists, physiotherapists, dietitians and more. Further information on the services we offer as well as information about fees, appointments and more can be found on our site. We are also more than happy to help with any queries, simply get in touch with us during our opening hours.

    Register with a Doncaster East GP Today

    It's easy to register as a new patient. Simply complete the Online Patient Registration Form, and once registered you can access quality medical services delivered by a dedicated team of fully accredited medical doctors. You can telephone the clinic during opening hours, but you also have the convenient option of booking online via the online link.
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